CONTACT
For customer service inquiries only, please email cedrik@gonepants.com
with your order number as a header. example “INQUIRY #0000”
If it’s a question about something else use;
“QUESTION ABOUT (…)”
If it’s a request for affiliate, sponsor ship, or collaboration use;
“COLLABORATION WITH (…)”
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If you haven’t received any update about your package or would like to know where is your package. We have a page dedicated for tracking your order by yourself.
https://www.gonepants.com/tracking
You will need your order number (#0000) and the email used at the checkout during purchase of your order. OR only your tracking number (example: D2Q9Q528V9)
If needed further help, contact us by the contact form below.
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We do not offer returns or exchanges under any circumstance due to the nature of our drops and the limited quantities available.
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If your order/item is damaged during shipping, please send a photo of the damage, your email address used to place the order and order number within 48 hours of receiving it to cedrik@gonepants.com .
If 48 hours has passed since delivery, we are unable to replace or exchange your order.
