Contact information

CONTACT US – GONEPANTS

We're here to help.
Whether you have questions about your order, sizing, returns, collaborations, or anything else, the Gonepants team is ready to assist.

Customer Support

For all customer service inquiries, please contact:

Email: Cedrik@gonepants.com
Response Time: 24–48 business hours
(Delays may occur during new drops or high-volume periods.)

When contacting us, please include:

  • Your full name

  • Your order number

  • A clear explanation of your request

  • Photos (if the request is about an issue or defect)

Returns & Exchanges

To initiate a return or exchange, please visit our Returns Portal:

If you experience any issues, email us at Cedrik@gonepants.com.

Wholesale & Partnerships

For retailer inquiries, wholesale opportunities, or collaborations:

Email: Cedrik@gonepants.com
Subject Line: Wholesale Inquiry or Collaboration Proposal

Social Media

Stay updated on new drops, events, and films:

  • Instagram: @gonepants

  • YouTube: Gonepants

DM support is not guaranteed.

Support Hours

Monday–Friday: 10am–5pm EST
Weekends & Holidays: Closed

Messages sent outside these hours will be answered the next business day.